Privacy policy

Privacy Policy

Last Updated: October 19, 2026

Koraluni ("we," "us," or "our") operates the website https://koraluni.com.

We are an independent online retailer specializing in outdoor gear, travel backpacks, luggage, outdoor apparel, and accessories.

This Privacy Policy describes how we collect, use, disclose, and protect personal information when you visit our website, make purchases, or interact with our services.

1. Information We Collect

Depending on your interactions with our store, we may collect:

Personal Information

Full name.
Email address.
Telephone number.
Billing and shipping addresses.
Order details and purchase history.
Customer support communications.

Payment Information

Payments are processed through secure third-party payment service providers.

We do not ordinarily receive or store complete payment card numbers.

Automatically Collected Information

We may collect:

IP address.
Browser and device information.
Website activity and interactions.
Cookies and similar tracking data.
Referral and traffic information.

2. How We Use Your Information

We use collected information to:

Process and fulfill purchases.
Arrange product shipping and delivery.
Provide customer support.
Manage returns, refunds, and exchanges.
Communicate order updates.
Improve website functionality.
Prevent fraud and unauthorized transactions.
Comply with legal obligations.
Send promotional communications where permitted.

3. Information Sharing

We may share necessary personal information with service providers supporting our operations, including:

Shopify and ecommerce technology providers.
Payment processors.
Shipping and logistics companies.
Customer service providers.
Analytics and marketing service providers.

We may also disclose information when legally required.

Our handling of personal information is subject to applicable privacy laws, including relevant rights concerning the sale or sharing of personal information.

4. Cookies and Tracking Technologies

Our website may use cookies to support essential store functions, remember preferences, measure website performance, and support advertising where permitted.

You may manage cookies through your browser settings or available website privacy controls.

5. Data Security

We implement reasonable security measures designed to protect personal information against unauthorized access, loss, misuse, and disclosure.

However, no electronic transmission or storage system can guarantee absolute security.

6. Data Retention

We retain personal information for as long as reasonably necessary to fulfill orders, provide customer service, maintain business records, resolve disputes, and comply with legal requirements.